Andrea F Hill – Medium

Andrea F Hill

Focus on user needs: Shifting how the public sector funds service delivery

Disclaimer: opinions expressed are my own and do not represent those of my employer. I wrote this post, then ran it through ChatGPT to be…

5d ago

Focus on user needs: Shifting how the public sector funds service delivery

5d ago

Designing Connected Services

Today I was fortunate enough to attend the “Designing Connected Services” masterclass with Lou Downe. This course was positioned for…

Feb 12

Designing Connected Services

Feb 12

Weeknotes — 2025-01-03

knock, knock is this thing on?

Jan 4

Jan 4

Ruminations after 5 months with the digital investment office

Thoughts from the other side of the digital funding table

Oct 20, 2023

Ruminations after 5 months with the digital investment office

Oct 20, 2023

Research, design or test with users. Please, just do something.

Product success isn’t abt documenting/ meeting requirements, or delivering on time. It’s abt helping people improve how they get things…

Oct 17, 2023

Research, design or test with users. Please, just do something.

Oct 17, 2023

So you crowdsourced a bunch of job statements, now what?

Note: I use the terms “job stories” and “job statements” interchangeably.

Nov 24, 2021

So you crowdsourced a bunch of job statements, now what?

Nov 24, 2021

Reflecting on gender-neutral language on International Pronouns Day (Oct 20, 2021)

I haven’t posted since May???? Wow…

Oct 20, 2021

Reflecting on gender-neutral language on International Pronouns Day (Oct 20, 2021)

Oct 20, 2021

One ‘design system’ doesn’t fit all

There are a LOT of conversations around the Government of Canada about design systems right now. I love it!

May 4, 2021

One ‘design system’ doesn’t fit all

May 4, 2021

Design within the Government of Canada

Last week, I wrote about design systems, and there’s so much more to unpack, I don’t even know where to start. So, I’m going to list a few…

May 2, 2021

A woman on a stage standing in front of a slide that says ‘public servants make more design decisions than the entire design industry’

May 2, 2021

Is your design system to encourage or to enforce?

How can we have “more good design”, not “less bad design”?

Apr 23, 2021

Is your design system to encourage or to enforce?

Apr 23, 2021

Andrea F Hill

Andrea F Hill

Director with the BC Public Service Digital Investment Office, former web dev & product person. 🔎 Lifelong learner. Unapologetic introvert

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