Note: I use the terms “job stories” and “job statements” interchangeably.

Recently, I’ve been involved in a few workshops where people are brought together to generate a lot of job statements related to a particular topic. These are statements with the format

This has been described as a great way…

I’ve been in a few cross-governmental discussions lately about design systems and shared component libraries (if you’re part of the GC, join us over in the group!).

Some of my favourite conversations have been around the purpose and intended audience of a design system, which have been really interesting…

I’ve been thinking a lot about scaling UX. When I joined the CRA UX R&D team in October, we had a decent-sized team of about a dozen (four of us were hired within three months). We’ve more than doubled in size since then.

When you have a small team, you…

Weeknotes — Feb 22–26, 2021

I’ve missed posting a few times over the past month or so, to the point where I’m just going to stop counting posts and/or weeks. Cut my losses and just get back to writing!

Last week I attended my first ever Nielsen Norman Group training session. Their courses, conferences and…

Weeknotes Post #37: Jan 30–Feb 14, 2021

Yes, I know that Jan 30 — Feb 14 is more than a week.. But this is my 37th post since starting with the public service :-)
And I’m not posting this til March. Yikes! I got behind. …

Andrea F Hill

Sr UX Specialist with Canada Revenue Agency, former web dev and product person. 🔎 Lifelong learner. Unapologetic introvert. Plant-powered marathoner. Cat mom.

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