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Andrea F Hill

Andrea F Hill

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Feb 17, 2025

Focus on user needs: Shifting how the public sector funds service delivery

Disclaimer: opinions expressed are my own and do not represent those of my employer. I wrote this post, then ran it through ChatGPT to be…

Focus on user needs: Shifting how the public sector funds service delivery

Andrea F Hill

·

Feb 12, 2025

Designing Connected Services

Today I was fortunate enough to attend the “Designing Connected Services” masterclass with Lou Downe. This course was positioned for…

Designing Connected Services

Andrea F Hill

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Jan 4, 2025

Weeknotes — 2025-01-03

knock, knock is this thing on?

Andrea F Hill

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Oct 20, 2023

Ruminations after 5 months with the digital investment office

Thoughts from the other side of the digital funding table

Ruminations after 5 months with the digital investment office

Andrea F Hill

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Oct 17, 2023

Research, design or test with users. Please, just do something.

Product success isn’t abt documenting/ meeting requirements, or delivering on time. It’s abt helping people improve how they get things…

Research, design or test with users. Please, just do something.

Andrea F Hill

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Nov 24, 2021

So you crowdsourced a bunch of job statements, now what?

Note: I use the terms “job stories” and “job statements” interchangeably.

So you crowdsourced a bunch of job statements, now what?

Andrea F Hill

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Oct 20, 2021

Reflecting on gender-neutral language on International Pronouns Day (Oct 20, 2021)

I haven’t posted since May???? Wow…

Reflecting on gender-neutral language on International Pronouns Day (Oct 20, 2021)

Andrea F Hill

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May 4, 2021

One ‘design system’ doesn’t fit all

There are a LOT of conversations around the Government of Canada about design systems right now. I love it!

One ‘design system’ doesn’t fit all

Andrea F Hill

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May 2, 2021

Design within the Government of Canada

Last week, I wrote about design systems, and there’s so much more to unpack, I don’t even know where to start. So, I’m going to list a few…

A woman on a stage standing in front of a slide that says ‘public servants make more design decisions than the entire design industry’

Andrea F Hill

·

Apr 23, 2021

Is your design system to encourage or to enforce?

How can we have “more good design”, not “less bad design”?

Is your design system to encourage or to enforce?

Andrea F Hill

Andrea F Hill

Director with the BC Public Service Digital Investment Office, former web dev & product person. 🔎 Lifelong learner. Unapologetic introvert

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