Design within the Government of Canada

What do we consider ‘design’ in the GC?

A woman on a stage standing in front of a slide that says ‘public servants make more design decisions than the entire design industry’
Cyd Harrell at CANUX 2019

Global vs local systems

Having a single design system that every designer across the GC can use may seem attractive for consistency’s sake, but is it realistic? We risk offering a sub-par experience for Canadians if we are designing for efficiency on the design side, and not for usability on the users’ side.

Pace layers and evolving systems

Establishing contribution guidelines and processes

To add to that (and yet give it its own heading..), perhaps we can be explicit about what we are open to revisiting (navigation patterns-sure, core brand elements-no).



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Andrea F Hill

Andrea F Hill

Sr UX Specialist with Canada Revenue Agency, former web dev and product person. 🔎 Lifelong learner. Unapologetic introvert. Plant-powered marathoner. Cat mom.