Jan 22, 2016
1 min read
Great advice, Matt. I just shared this with a couple of our customer care folks who want to transition into product. The ‘why’ is so much more critical than the ‘what'
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Sr UX Specialist with Canada Revenue Agency, former web dev and product person. 🔎 Lifelong learner. Unapologetic introvert. Plant-powered marathoner. Cat mom.
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