Great advice, Matt. I just shared this with a couple of our customer care folks who want to transition into product. The ‘why’ is so much more critical than the ‘what'
Great advice, Matt. I just shared this with a couple of our customer care folks who want to transition into product. The ‘why’ is so much more critical than the ‘what'
Sr UX Specialist with Canada Revenue Agency, former web dev and product person. 🔎 Lifelong learner. Unapologetic introvert. Plant-powered marathoner. Cat mom.
Sr UX Specialist with Canada Revenue Agency, former web dev and product person. 🔎 Lifelong learner. Unapologetic introvert. Plant-powered marathoner. Cat mom.