Andrea F Hill
1 min readFeb 22, 2017

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I like this phrasing better than the title of this section (how will they use this feature). Aspirationally, how will this feature help them be better at their job?

If this comes from direct research, I love asking them how life would/could be different, because it gives you really rich insights into what’s important to them.

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Andrea F Hill

Sr Digital Analyst with the BC Public Service Digital Investment Office, former web dev & product person. 🔎 Lifelong learner. Unapologetic introvert. Cat mom.