I love the concept of dual track agile, but with one suggestion. What about a focus on customer discovery rather than product discovery? Too often I see teams wanting to optimize their product, their creation, rather than learn how better to solve customer challenges.
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Sr UX Specialist with Canada Revenue Agency, former web dev and product person. 🔎 Lifelong learner. Unapologetic introvert. Plant-powered marathoner. Cat mom.
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