I love the concept of dual track agile, but with one suggestion. What about a focus on customer discovery rather than product discovery? Too often I see teams wanting to optimize their product, their creation, rather than learn how better to solve customer challenges.

Sr UX Specialist with Canada Revenue Agency, former web dev and product person. 🔎 Lifelong learner. Unapologetic introvert. Plant-powered marathoner. Cat mom.

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store