Andrea F Hill
1 min readDec 6, 2017

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Man, I never realized before how horrible medium responses are.

To get back to the very first thing I got stuck on — you said that asking customers what they switched to means there’s already a solution, so it’s too late to innovate. I think you’re now saying at that specific stage of the consumption chain?

Job= stable
Job executors = known
This stage of consumption chain = already explored aka too late to innovate here

?

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Andrea F Hill

Sr Digital Analyst with the BC Public Service Digital Investment Office, former web dev & product person. 🔎 Lifelong learner. Unapologetic introvert. Cat mom.