1 min readJul 17, 2018
There are a few — I recommend Tony Ulwick’s Jobs to be Done: Theory to Practice as a starting point.
There are a few — I recommend Tony Ulwick’s Jobs to be Done: Theory to Practice as a starting point.
Director with the BC Public Service Digital Investment Office, former web dev & product person. 🔎 Lifelong learner. Unapologetic introvert