1 min readJul 17, 2018
--
There are a few — I recommend Tony Ulwick’s Jobs to be Done: Theory to Practice as a starting point.
--
There are a few — I recommend Tony Ulwick’s Jobs to be Done: Theory to Practice as a starting point.
Sr UX Specialist with Canada Revenue Agency, former web dev and product person. 🔎 Lifelong learner. Unapologetic introvert. Plant-powered marathoner. Cat mom.